Effective Date: August 28, 2024
1. Introduction
Nova Terra Immigration Consulting («we,» «us,» or «our») is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect the following personal information when you interact with our website:
- Contact Information: Name, Last Name, Email, Phone Number (submitted via the contact form).
- Consultation Details: Information provided during consultation booking via Calendly (processed per their Privacy Policy).
- Usage Data: Information collected through analytics tools, including IP addresses, browser types, and website interactions.
3. How We Use Your Information
We use your information for the following purposes:
- Responding to inquiries submitted through the contact form.
- Booking and managing consultation appointments.
- Improving website performance and user experience through analytics.
4. Sharing of Information
We do not sell your personal information. We may share your data with third-party services like Calendly and analytics providers strictly to facilitate our services. These providers comply with applicable data protection laws.
5. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined above or as required by Canadian law.
6. Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, please contact us using the contact information provided below.
7. Security of Information
The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and destruction.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Please refer to our Cookie Policy for more details.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
[email protected]